Customer Services

Our Service Call Centre with its dedicated Customer Support Team is fast and efficient and is available 8.30am to 5.00pm Monday to Friday, call 0845 700 9250 to speak directly to a service controller.

Our dedicated online support system allows you to submit service requests, order consumables and send meter readings at the click of a mouse.

You are now able to track 'in real time' any service calls or deliveries placed with us, using our new innovative SMART system which provides up-to-date status reports for your information.