Complete Imaging Ltd

Complete appointed Authorised Xerox Reseller

Sun, 12 Feb 2012 12:54:22 +0000

Complete Imaging is pleased to announce its appointment as a Xerox Authorised Reseller. This new partnership with Xerox will extend Complete Imaging’s print and document management products and services. Xerox produce a comprehensive range of printing equipment from desktop printers through to professional digital printing and finishing solutions . The new partnership will allow Complete customers access to the innovative technologies and specialist services that have made Xerox a world leader.

Steve Ward, Managing Director commented: "We are delighted to partner Xerox. I believe this strategic business partnership will create growth for Complete Imaging in a challenging market. The Xerox brand will complement and enhance our existing portfolio. We look forward to growing our business together over the coming years."

Martyn Webb, Head of Marketing for Complete Imaging, added: “Complete Imaging’s focus for 2012 is growth and innovation. Our new partnership with Xerox will extend product choice for our customers and give the company a competitive edge in new markets, making our growth target achievable. "

Peddle power

Thu, 17 Nov 2011 12:12:06 +0000

Complete’s Tim Hudson (left) presents Tony Osborne, Director of Finance and Central Services at Papworth Trust, with a donation of £500.00 on behalf of Complete Imaging.

The money was raised by Tim and colleague David Nixon during a sponsored cycle ride carried out in October.

David Nixon and Tim Hudson from Complete Imaging’s Cambridge office cycled from the Complete offices in Ashdon to the coast and back over two days to raise funds for Papworth Trust, a total of 120 miles.

Papworth Trust is one of the UK’s leading disability charities supporting over 20,000 people each year. Committed to ensuring that disabled people have equality, choice and independence in their lives, the charity works with people with a physical or learning disability, sensory impairment, acquired disability, progressive illness and mental health issues and offers a wide range of services.

If anyone else would like to support this important charity please visit: www.papworth.org.uk/supportus or donate online at www.justgiving.com/papworth

Press Release

Mon, 03 Oct 2011 14:18:50 +0100

News Update

David Nixon and Sales consultant Tim Hudson have volunteered to cycle from their offices in Ashdon to the coast in order to raise funds for the Papworth Trust. A total of approximately 120 miles.

With only three days to go both David + Tim have put in place a heavy duty training schedule. David has been riding the journey home to Long Melford three nights a week in readiness for the trek(some 30 miles).

Tim has been taking a far more laid back approach with just a few forty mile warm ups at the weekend.

Both are really looking forward to the challenge and are very excited about the journey and raising money for a great cause.

Papwort Trust is passionate about supporting disabled people. Each year the Trust helps over 20,000 people from the East of England and beyond through a wide range of services covering Employment, Vocational Rehabilitation, Housing, personal Support and learning for life and Work.

if anyone else would like to support please visit

www.papworth.org.uk/supportus

Ricoh Launch New Mono MFD Range

Thu, 29 Sep 2011 14:47:35 +0100

Ricoh are pleased to announce the release of the MP 2352, MP 2852 and MP 3352, Ricoh’s latest addition to the range of A3 mono multifunctional devices for the office environment.

These models replace the MP 2500, MP 2550, MP 2851, MP 3350 & MP 3351 models.

Offering print speeds of 23, 28 and 33 pages per minute respectively, the MP 2352, MP 2852 and MP 3352 offer a range of strong features as yet unseen on Ricoh’s mono MFP range, such as:

User Account Quota Setting – limiting the number of outputted documents individual users can print
Print from USB/SD card – ideal for ‘walk-up’ printing of documents directly from external memory devices
Data Overwrite Security (DOS) & HDD Encryption features – ensuring that user data and information stored in the device remains safe and secure

Next to these features and benefits, the MP 2352, MP 2852 and MP 3352 use Ricoh’s new i-design, creating a device footprint no bigger than 3.833 cm² making the MP 2352, MP 2852 and MP 3352 the smallest A3 devices in their class!

Managed print

Thu, 14 Jul 2011 10:00:00 +0100

Office printing trends show a 10-15% increase in printed pages annually. Increased printing has adversely affected copy volume, with print surpassing copy volume in 1995. As much as 60% of all documents originate at a printer and 70% of all copied documents start out as printed documents.

Recent studies highlighting these significant changes in our document-producing habits also identify the tendency for businesses to turn a blind eye to printer proliferation.

Print vs. Copy

Why are we printing more than copying? We have access to enormous amounts of information, most of which is in electronic form. Our business decisions have become dependent on research. Once we discover relevant information, we instinctively press the print button.

Additionally, many of us have changed old habits and now print multiple originals as needed, instead of first printing an original and then walking to the copy machine. Quality is also a consideration. We like sharing crisp, newly-printed documents instead of those with even the slightest amount of degradation that sometimes results from copying.

Printer Proliferation

The number of printers in our offices, and the print volume being produced on each, has steadily increased "under the radar." Most organizations have purchased and placed printers at will, deploying them in response to employee request or a sense of entitlement. Many are not networked and remain undetected by IT departments.

Understanding today's printing trends is a first step in realising why we should better manage printer-related costs. It may be surprising for you to learn that most businesses have no idea how much they are spending on these costs.

Managing Print Costs in the Office

Printer-related costs are the single largest under-managed expense in business today. Often lost in under-the-radar printer growth is the under-standing of costs involved in using printers once placed. Print cartridges, maintenance parts, and the occasional service call quickly add up becoming a significant expense for any business.

Related Printing Costs

There are several hidden costs related to managing printers that are not easily identified. Some of these costs include responding to help-desk calls (more than half are printer-related), toner management issues including changing cartridges (up to 23 minutes each time) and the number of printer-related invoices your accounting department is processing. Most businesses do not have a clear understanding of the total costs of printing.

What You May Not Know About Your Print Environment:

How many printers you own and the pages they produce.
How much time is spent ordering, stocking, and changing the nearly two dozen types of cartridges needed to keep a typical printer flee tup and running.
How much time is spent on printer-related help-desk calls.
How much toner isn't making it to the printed page.
How a printer's "total cost of ownership" affects your overall operating costs.
How to place printers based on printer capacity and proximity to employees.
How to channel the majority of print volume to your most cost-effective printers.

Becoming More "Print-Aware"

Despite the quiet growth of printers and their related expense, many organizations have recently begun to realize the need for greater visibility and management of printer-related expenses. Many have turned to a Managed Print Solution provider for help.

Why cost-per-page cost?

There are unique benefits realised from a per-page invoicing model:

Establishes Known Cost: For the first time, you can know exactly what it costs to print. Budgets can be formed and expenses managed.
Alleviates Concern Regarding Unused Toner: You no longer pay for toner that goes unused due to early cartridge failure, early end-user exchanges, obsolescence, forgotten stockpiles or shrinkage. Because an outside provider is responsible to control costs, unused toner is no longer a concern.
Provides Critical Printer Fleet Data: When combined with print volume, per-page costs support printer placement decisions and strategic hardware purchases to lower overall printing expenses.

A Trusted Consultant: The experienced provider of a Managed Print Solution becomes a trusted consultant who provides valuable decision-making information based on examination of your print fleet as a whole. Because your Managed Print Solution provider is in a unique position to understand your printing needs, they play a key role in lowering printer-related costs for your company.

Summary

Businesses benefit from a close examination of their print-related costs by engaging an experienced Managed Print Solution provider. In summary, the benefits of a Managed Print Solution include:

Cost Savings:
Typical cost savings are 10 - 30%, stemming from several areas, including:

Establishing a fixed per-page cost.
Spending less time managing supplies, fielding help-desk calls, and paying print-related invoices.
Making strategic printer purchase decisions based on total cost of ownership.
Achieving optimized printer placement relative to print volume within the office.

Less Office Staff Involvement: Time traditionally spent managing printer supplies, responding to printer problems and processing printer-related invoices is freed up for higher priority projects. The greatest time savings is typically experienced by overworked IT staff.

Ricoh launches three new best-in-class light production digital presses

Fri, 08 Jul 2011 12:26:22 +0100

Ricoh have launched three new light production machines to further extend their comprehensive range of office equipment. The new models boast a high specification with a range of accessories to maximise their role within the light production environment.

Pro C651EX and Pro C751EX - Available August 2011 together with the following accessories:

RT5060 Large Capacity Tray

BY5010 Multi Bypass Tray

FD5010 Multi Folding Unit

SR5040 Ricoh Booklet Finisher

SR5030 100 Sheet Staple Finisher

Pro C751 - Available September 2011 together with the following accessories:

TR5040 Fore Edge Trimmer Unit for Ricoh's SR5040 Booklet Finisher

RB5010 Ring Binder

CI5020 Cover Interposer

SK5020 Stacker

BU5010 Buffer Pass Unit

Plockmatic Booklet Maker & GBC StreamPunch Pro EX - Available October 2011

Please note that all accessories are a new design for the Pro C751 Series

Ricoh Press Release

Gain control with print management

Tue, 05 Jul 2011 12:26:20 +0100

According to the Gartner Group, office printing consumes 1-3% of a company’s annual revenue, yet most businesses do not have measurable cost controls in place. With managed print services from MBM you will be able to control the cost of printing and increase the level of support for end users. You will have the ability to manage and measure your printing and standardize your processes for maximum productivity.

30% of the costs associated with printing can be managed by setting effective print requirements. Our Managed Print Services Program gives you control over your printing costs. For one low cost-per-page, we will provide all of the supplies and service for your organization’s entire printer fleet. Regardless the model of printer, our method of printer services will reduce downtime for your network devices.

Gain Control with Print ManagementMany companies are unable to measure print costs because they lack the necessary technology. New print tracking tools make it possible to measure your total cost of printing and allow you to track company, departmental, and even an individual’s use of printing devices. This information can be used to implement cost control strategies and to deploy current equipment in the most productive manner.We can help you better understand your print environment through our Managed Print Services so you are able to reduce your printing expenses.

Managed Print Services Can Reduce Costs Through:

Reduction of waste through proper document deployment
Affordable quality supplies
Proper print configurations
Improved productivity

We will conduct a document assessment to measure these areas and show your current printing requirements to illustrate the areas you can improve. With one low price, we can provide total print management for all document devices.

Kyocera prove to be most reliable

Tue, 15 Feb 2011 13:39:26 +0000

Kyocera Mita America, Inc., one of the world's leading document solutions companies, is once again named the Most Reliable Monochrome Multifunctional Product (MFP) line in the industry. In a survey of service managers and dealers conducted by Office Products Analyst, a publication of Industry Analysts, Inc., Kyocera’s MFPs earned a total overall reliability score of 9.0 (out of 10), as compared to the industry average of 8.2. Kyocera has received the highest total overall reliability score each of the last four years, and has been named Most Reliable more than any other manufacturer in the past decade.

“Kyocera has won this honor more than any other manufacturer in the past ten years, and we congratulate them on their outstanding performance.”

“According to our survey of dealer service managers, Kyocera’s monochrome MFP line is consistently the most reliable brand available today. The Company’s commitment to reliability is evident among service managers, as its high reliability ratings have named 13 of Kyocera’s monochrome MFPs to our Recommended Purchase list,” said Andy Slawetsky, president, Industry Analysts, Inc. “Kyocera has won this honor more than any other manufacturer in the past ten years, and we congratulate them on their outstanding performance.”

OPA conducted in-depth telephone interviews with 139 dealer service managers throughout dealerships nationwide. Responses encompassed more than 30,000 multifunctional units. Copier dealer service managers were questioned on the products they work closely with on a daily basis. Ninety one models from seven manufacturers were studied and assessed on performance criteria such as ease of connectivity, ease of maintenance, ongoing product reliability, and cost of service. Service managers rated Kyocera highest in 33 of 39 critical areas, rating the Company’s MFPs highest in every service category – Products, Service Support, Product Reliability and Inventory.

“Our mission is to deliver high value total document imaging solutions, and this begins by ensuring all Kyocera products demonstrate our hallmarks of superior performance, ultra-reliability and an industry leading lowest total cost of ownership,” said Peter Hendrick, vice president, Kyocera Mita America. “We’re resolute in our efforts to bring the most reliable products to market, and it’s humbling to see this survey of service managers rate Kyocera’s monochrome MFPs above all others. This recognition is a clear testament to our commitment to ultra-reliability and we’re honored to have received the Most Reliable rating by Industry Analysts, Inc.”